Privacy Policy
How we collect, use, and protect your information.
On this page
1. Introduction
The iDeal Collective, LLC ("iDeal Collective," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use the iDeal Flip Analyzer, the iDeal Project Tracker, or interact with us in any other way.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
Information You Provide
- Account information: Name, email address, and password when you create an account.
- Billing information: Payment details processed securely through our payment partner, Stripe. We do not store full credit card numbers on our servers.
- Deal and project data: Property details, financial figures, photos, contractor information, and other content you enter into the Flip Analyzer or Project Tracker.
- Communications: Messages you send us through contact forms, email, or support channels.
Information Collected Automatically
- Usage data: Pages visited, features used, time spent, clicks, and similar analytics.
- Device data: IP address, browser type, operating system, device identifiers.
- Cookies and tracking technologies: See Section 5 below.
3. How We Use Information
We use the information we collect to:
- Provide, operate, and maintain our tools and services.
- Process payments and deliver access to purchased products.
- Communicate with you about your account, updates, support, and promotional content (with your consent where required).
- Improve our products, understand usage patterns, and develop new features.
- Detect, prevent, and address fraud, security issues, or abuse.
- Comply with legal obligations.
4. Sharing & Disclosure
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers: Trusted vendors who help us operate our business (hosting, payment processing, email delivery, analytics). They are bound by confidentiality obligations.
- Legal compliance: When required by law, subpoena, or to protect rights, safety, or property.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With your consent: In any other case where you have given explicit permission.
5. Cookies & Tracking
We use cookies and similar technologies to remember preferences, authenticate sessions, analyze usage, and deliver relevant marketing (including through partners such as Meta / Facebook Pixel). You can control cookies through your browser settings. Disabling cookies may affect site functionality.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but work to promptly address any suspected breach.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete personal information we hold about you.
- Object to or restrict certain processing activities.
- Request portability of your data.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communications at any time.
To exercise any of these rights, please contact us at [email protected].
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
9. Changes To This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through the site or by email where appropriate.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please reach out:
- Email: [email protected]
- General inquiries: [email protected]
- Contact form: idealcollective.io/contact